At Chip Com Traders PVT.LTD., We strive to provide you with top-quality electronic products and an exceptional shopping experience. We understand that sometimes you may need to return a product, and we are here to make that process as smooth as possible. Please read our return policy carefully to ensure a hassle-free return.
- Returns Eligibility:
– Products must be in their original condition with all accessories, manuals, and packaging.
– Returns are accepted within 15 days from the date of delivery. - Non-Returnable Items:
– Personalized or customized products.
– Software, downloadable products, and gift cards.
– Products damaged due to misuse, abuse, or improper care. - Return Process:
– Contact our customer service team at storage3@chipcom.in to initiate the return process.
– Provide your order number, product details, and reason for return.
– Our team will guide you through the return process and provide a return authorization. - Return Shipping:
– Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
– We recommend using a trackable shipping method to ensure the safe return of the product. - Refund Process:
– Once we receive your returned item, our team will inspect it for eligibility.
– Refunds will be processed within 2 business days after approval only proper seal pack.
– Refunds will be issued to the original payment method. - Exchange Policy:
– Exchanges are subject to product availability. - Warranty Information:
– Our products are backed by a 1- 5 Year warranty. Please refer to the warranty information provided with your product for details on coverage and claims. - Customer Support:
– Our customer support team is available to assist you with any questions or concerns regarding returns. Contact us at storage3@chipcom.in. - Policy Changes:
– Chip Com Traders Private Limited reserves the right to update or modify this return policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Chip Com Traders Private Limited. We appreciate your trust and are committed to providing you with exceptional service. If you have any further questions, please don’t hesitate to contact our customer service team.